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Important Phone Numbers:
Nurse Advice Line
Call to access the Colorado Medicaid Nurse Advice Line 24 hours a day, 7 days a week. They can assist you with most medical issues, or tell you if you should seek Urgent or Emergency care.
Medicaid Customer Contact Center
Call if you have questions about services, need help finding other health care providers, or are not sure who to call.
Call to change your provider, change Medicaid plans or to get a copy of the Member Handbook or you can also visit them online at www.healthcolorado.org.
Ombudsman for Medicaid Managed Care
Call if you need help filing a complaint.